1. Provider and scope
These Terms apply to consumer use of Reklaio. The provider is Kamilunavo, proprietor Piotr Kaminski. Different terms apply only if expressly confirmed.
2. Purpose of Reklaio
Reklaio is a digital organisation and writing aid for private consumer cases. Users can manage case files, evidence, events, tasks, deadlines, provider replies and letters.
Reklaio does not provide legal advice or representation and does not guarantee a claim or the success of a letter or escalation.
3. Reklaio Free
The Free plan includes the core functions listed on the pricing page, including case files, document storage, deadlines, tasks, templates, email, the case assistant and PDF export. Reasonable technical limits may protect the service.
4. Reklaio Pro
Reklaio Pro adds optional AI document analysis and individual AI letters. Monthly allowances and the current scope are shown before purchase.
5. Registration
A personal account is required for protected functions. Users must provide accurate information, protect their access details and inform Reklaio immediately of suspected misuse.
6. Forming a Pro contract
Before a paid order, Reklaio shows the service, total price, billing period, automatic renewal and cancellation terms. The contract begins once the order and payment are successfully confirmed and Pro status is sent to Reklaio.
Website payments use Stripe; iOS uses Apple In-App Purchase and Android uses Google Play Billing. Store payment, billing and refund rules also apply to store purchases.
7. Prices and payment
The total price highlighted immediately before ordering applies. For mobile purchases, the localised price shown by Apple or Google applies. Reklaio stores no complete card, bank or store-payment data.
8. Term, renewal and cancellation
Pro runs for the displayed billing period and renews automatically unless cancelled before the next renewal date. Web subscriptions are managed through Stripe; Apple and Google subscriptions through the relevant store account.
Deleting a Reklaio account does not automatically cancel a store subscription.
9. Withdrawal and refunds
For contracts made directly on the Reklaio website, cancellation information and a model form are available under Withdrawal. Apple and Google handle billing, cancellation and refund requests for their purchases. Mandatory consumer rights remain unaffected.
10. AI allowances and fair use
AI features are subject to the monthly allowances shown in the plan or account. Failed technical operations are generally not counted. Reklaio may protect the service against automated or abusive mass use.
11. User content
Users are responsible for data they enter, upload, accept and send. They may process only data and documents they are legally entitled to use.
- No unlawful, deceptive or abusive content
- No forged evidence or knowingly false facts
- No malware or unlawful bulk messages
- No sharing of personal access credentials
12. AI output
AI results may be incomplete or incorrect. Detected document values are not applied without review and AI letters are not sent automatically. Users must check original documents, facts, amounts, addresses, deadlines and text in full.
13. Email delivery
The user chooses the recipient, content, subject, attachments and deadlines. Reklaio provides technical transfer to the email provider, not guaranteed receipt or a response.
14. Availability, maintenance and changes
Continuous availability is not guaranteed. Maintenance, security measures, faults and external providers may temporarily affect the service. Material adverse changes to paid services will be announced with reasonable notice.
15. Suspension
Accounts may be temporarily suspended for a concrete suspicion of misuse, serious security risks, payment problems or material breach. Where possible, the user can comment or remedy the issue.
16. Liability
Liability is unlimited for intent, gross negligence, injury to life, body or health, and where mandatory law requires it. For slight negligence involving essential contractual duties, liability is limited to foreseeable typical damage. Otherwise, liability for slight negligence is excluded where permitted.
Reklaio is not liable for the legal accuracy of a user decision or successful enforcement of a claim.
17. Privacy and backups
Details are in the Privacy Policy. Users should also keep important documents outside Reklaio and export them before deleting an account.
18. Final provisions
German law applies. For consumers, this choice does not remove mandatory protection under the law of their country of habitual residence.
If one provision is invalid, the remaining provisions remain effective. Contact: reklaio@kamilunavo.com or contact form.